How can we help?
We usually reply within one business day. For faster answers, check the FAQs below first.
Best for account, billing and bug reports.
Send a message with diagnostic info attached.
Common questions
How do I reset my daily goal?+
Open the app, go to Settings → Goals, and tap Recalculate. Enter your latest weight, target and activity level to get a fresh plan.
The AI misidentified my meal — what should I do?+
Tap the meal, then Edit. You can rename items, adjust portions and save. Your corrections help improve future results for your account.
How do I restore my Pro subscription on a new device?+
Sign in with the same App Store / Google Play account you purchased with, then open Settings → Subscription → Restore Purchase.
Can I export my data?+
Yes. Go to Settings → Data → Export to download a CSV of your meals, weights and macros.
How do I delete my account?+
In the app, go to Settings → Account → Delete Account. You can also email support@caloriepal.com and we’ll process the request within 7 days.
Is my data private?+
Yes. See our Privacy page for full details on what we collect, how it is used and how to request deletion.